Customer service calls, handled
We wait on hold. You get on with your day.
MacGIVR calls the company, gets through the phone menu and sits on hold. When a real person picks up, we ring you and put you through.
Try your first call for $1.99
One call, flat $1.99, no per-minute charge, no plan needed.
You pay for the minutes we work. Once we put you through, the rest of the call is free.
How it works
Three steps
Tell us who and why
Pick the company, say what you need in a sentence and give us a callback number.
We do the menu and the wait
Press 1, press 3, hold music. All of it, without you.
You talk to a person
Your phone rings when someone real answers. Pick up and talk.
What it handles
The part of the call nobody wants to do
Phone menus
Presses the keys and answers the voice prompts to reach the right department.
Hold queues
Stays on the line while it waits, up to the call limit of your plan.
Saved account details and PINs
Keeps the account numbers and PINs you save for each company and enters them when asked.
Wrong-department retries
If it lands in the wrong place, it hangs up and tries again to reach the right one.
Plans
Monthly minutes for the time MacGIVR spends on your call
Standard Assist
$19per month
- 60 minutes each month
- Up to 45 minutes on one call
- 1 call at a time
Plus
$39per month
- 150 minutes each month
- Up to 90 minutes on one call
- 2 calls at once
Premium
$79per month
- 400 minutes each month
- Up to 180 minutes on one call
- 3 calls at once
Pay per call
No plan needed. $1.99 per call including 5 minutes, then $0.45 a minute. A call ends at 45 minutes.
Top-up minutes
Need more in a month? Packs start at 30 minutes for $12. Top-up minutes never expire.
What is free
You are not charged for these
- Time after MacGIVR connects you to a person
- Calls nobody answers, and calls that get a busy signal
- Numbers that can’t be reached
- Calls that only reach a voicemail
- Time spent in the wrong department before MacGIVR tries again
- Calls that fail on our side
Questions
Short answers
- Does MacGIVR record calls?
- Yes. We keep a recording and a transcript of each call so you can see what happened. The privacy policy says how long we keep them.
- Does it tell the company it is an AI?
- Yes. MacGIVR says it is an AI assistant calling for you.
- What if nobody answers?
- The call shows as unanswered in your dashboard and you are not charged. You can start it again whenever you like.
- How do I cancel?
- Open Billing in your account and choose Manage plan and billing. Minutes from top-up packs never expire.
More questions? Email support@servicemob.com.
Stop waiting on hold
Create an account, then tell us who to call.